|2013 Service Technician Training Wrap Up||
Each year, we hold our Service Technician Training course in conjunction with some of our vendors. This year, it was held October 22 – 24, 2013. The first two days were classroom sessions held off-site in Van Wert, Ohio, while the third was conducted at our corporate headquarters/manufacturing plant.
We were honored to have 28 technicians attend the course. Present was a mix of dealership technicians and fleet maintenance technicians from various EMS providers. The great states of Florida, Texas, Arkansas, Ohio, Indiana, Pennsylvania, Alabama, Mississippi, Michigan, Tennessee, and Utah were represented, making this an educational opportunity with far reach.
As usual, our vendors stepped up to join us and provided some invaluable training sessions. Presentations were given by the following vendor representatives:
In addition to our vendor sessions, our internal Service Department offered education of their own. Topics covered were EZ Glide door maintenance and roller replacement, OS door maintenance and latch and rod adjustment, and general periodic maintenance skills.
Hands-on experience is one of the most valuable learning tools offered in our course. We had a session on electrical troubleshooting where we created electrical issues on 3 trucks and presented them to the students as a service order/customer complaint. Attendees were separated into smaller groups and assigned a truck to work on. They then went through the troubleshooting and repair process from start to finish for the 6 separate electrical issues we fabricated.
HVAC maintenance is critical for patient and crew comfort, and was also an important topic covered. Focused on identifying an issue and properly fixing it, we hooked up gauges to a completed emergency vehicle. As a group, we discussed high and low side pressures and what they mean from a troubleshooting standpoint.
Lastly, we used our time in the plant to conduct a four hour line tour. This was a detailed look at how Braun ambulances are built, with the unique opportunity for service technicians to interact directly with plant workers as the units are being manufactured. Split into small groups of no more than 5, we encouraged attendees to ask questions, talk to the operators on the production line, and get inside the units to see exactly how they were being put together.
The course was well received by attendees and vendors. In fact, we already having vendors requesting a slot to participate in next year’s course! Mark your calendars now for October 21-23, 2014 if you plan to attend. We’d love to have you!
Thank you to everyone who participated in making this years’ Service Technician Training Course a success!
|Braun Ambulances at the Texas EMS Conference||
One of the largest dealerships in our network is Lone Star Emergency Vehicles. Located in Midlothian, Texas, the dealership looks forward to their participation in the annual Texas EMS Conference. This year, the event is being held November 24th through 27th at the Fort Worth Convention Center in Fort Worth, Texas. Sponsored by the Texas Department of State Health Services, it is an exciting event.
“The Texas EMS Conference is the largest state conference in the country. For Lone Star Emergency Vehicles it is our Super Bowl, where we are able show the latest innovations in safety and design. It also affords us a great opportunity to catch up with old friends, and gain new opportunities.” Say Tim Hutchens, President of Lone Star.
At the show, you can catch up with representatives from Lone Star in booth numbers V-31, V-36, V-43, V-48, and V-50. The following individuals from the dealership will be in attendance:
Also attending will be Brad Johnson, Regional Sales Manager from Braun Industries.
There will be two Braun ambulances on display. The first is a 2013 Braun Super Chief ambulance on an International Durastar 4300 chassis. The unit belongs to the Frisco Fire Department. This model features a safety focused interior design including forward facings seats. It also has multiple refrigeration systems for IVs and drugs.
The second Braun ambulance available for viewing is a 2013 Braun Type I Liberty on a Dodge RAM D-4500 chassis. Part of the McKinney Fire/EMS fleet, this unit is one of many that the department replaced when converting from a competing ambulance brand. Inside, patients and crew are kept comfortable with the FT-454 Hoseline Super Air Conditioning System, while supplies are protected from the elements. The outside features an eye-catching paint job and custom graphics.
When you stop by the booth to see the models mentioned above, don’t forget to enter to win a Home Depot gift card! Representatives from Lone Star look forward to seeing you!
|Braun to Launch New Model at 2013 AAA Show||
This year, the AAA 2013 Annual Conference and Tradeshow will be held at Caesar’s Palace in Las Vegas, NV from November 17th to the 20th. Braun Industries will be in attendance at the show as an exhibitor. You can find Braun’s Regional Sales Manager, Eric Wilcox, in booth numbers 15 & 20.
This year, we are very excited for the show! This will be the first event/debut for our newest model, The Responder. Booth visitors will be able to tour The Responder inside and out to see what all the hype is about. The 12.5’ module packs the market’s top innovative safety features into a compact, quality ambulance. Highlights include our MasterTech IV operation screen, easy access interior storage cabinets, thoughtful seating configuration, and an LED Warning Light Package. For a complete list of unit highlights, visit The Responder page on our website.
This event is always a great opportunity for us to catch up with existing customers and introduce ourselves and our products to potential new customers. Exhibit hall will be open the following hours:
We hope to see you at the show!!!