|Braun To Host Annual Service Technician Training||
Annually, our service department hosts a service technician training course. This year, it will be held October 22nd through 24th in Van Wert, Ohio. The first two days will be classroom sessions, and the third day will be held in the factory at Braun’s headquarters. There, technicians will receive an in-depth tour of the manufacturing plant and spend time observing in a production area of their choice to enhance their knowledge on our products and build process.
This educational opportunity is made available with the help of various vendors. Currently, the following companies have committed to teaching at this year’s course:
Each vendor will be represented by a member from their Service Department, not their Sales Department. These individuals possess the hands-on experience and knowledge to properly inform class participants on how to maintain their products.
Vendor presentations have been extremely well received in the past. This year, we are integrating customized troubleshooting clinics from the component manufacturers into the course. “The Techs will learn how the module is manufactured and how components are installed to further aid their abilities to perform efficient, effective repairs,” says Jeff Holtzclaw, Service Manager at Braun Industries.
Members of Braun’s Service Department will also be presenting. We are most looking forward to a session from our Electrical Engineer, Brian Holbrooks. Brain is responsible for creating the unit programming and troubleshooting on the production floor prior to delivery. His involvement with service in the factory should provide for an enlightening discussion with attendees. Combined with the Real-time Diagnostics Training (RDT) on new and used ambulances to closely similar real life situations in the field, course participants are sure to learn many new skills to take home with them.
Service technicians from around the country are planning to join us this year. We are anticipating 50 technicians in attendance. For those that can’t join us this year, the dates have already been set for our 2014 course. Mark your calendars now for October 21-23, 2014!
|Kelderman & Vanner Join Instruction Course Lineup||
More vendors have confirmed their participation in our Annual Service Instruction Course, and we’re excited to share them with you!
The first is Kelderman Manufacturing, Inc. Founded in 1970 on Midwestern values, the company initially focused on equipment for the agricultural industry and emerged as a leading innovator. Twenty years later, founder Gary Kelderman established Kelderman Air Suspension Systems when he was unhappy with the ride on his personal Dodge. Today, these air suspension systems are extremely popular. Kelderman provides the air suspension that is utilized on the majority of Braun ambulances. Their systems allow medical personnel easier loading and unloading capabilities, as well as a smoother ride for patients during transport. Joining them at our course will be Hadley Electric. Hadley produces the electrical part of the Kelderman system and will be presenting with them.
Our second vendor confirmation this week is Vanner. Vanner has been delivering engineering excellence in power conversion and power transformation for commercial vehicles since 1977. Vanner inverters are the industry standard and designed specifically for the EMS/Ambulance industry. Their state-of-the-art inverters provide critical DC power, inverter/chargers, emergency flashers and battery isolators. We primarily use Vanner’s inverter and inverter converter combination unit on our ambulances.
We are very excited to have both Kelderman and Vanner commit to our Instruction Course. Our “Built for Life” ambulances are great because of the awesome bits and pieces that come from vendors like these guys. We will be sharing the additional vendors joining our Annual Service Instruction Course to the blog as they confirm; this year’s class is already shaping up nicely!
|Weldon Joins Annual Service Instruction Course||
We are excited to announce that Weldon has confirmed their participation in our Annual Service Instruction Course. The event, set for October 23, 24 and 25, is a 3-day education session for dealers and customers seeking to learn more about servicing their Braun ambulance units.
Weldon has partnered with us in three consecutive classes providing an in-depth understanding of how the V-MUX system works. Their instruction has focused on valuable tips to help strengthen a technician’s ability to quickly troubleshoot and repair the system, keeping downtime to a minimum.
Weldon’s participation is always well received and very much appreciated. We look forward to their presentation.
We are currently registering class participants from our network of dealers and direct customers. Contact a member of the Braun Service Team for more information and to register for the class at 877-647-9005.
Weldon is a division of Akron Brass. The company is focused on delivering the best in life-safety products and services, and they work closely with ambulance manufacturers like Braun Industries to develop these. Some of their ambulance specific products include energy-efficient, serviceable LED lights and V-MUX multiplexing systems. You can learn more about them on their website.