--- title: Tips from the Braun Ambulance Service Department description: Tips from the Braun Ambulance Service Department image: https://blog.braunambulances.com/hubfs/Imported_Blog_Media/braun-service-dept.jpg --- - Company - [Overview](http://www.braunambulances.com/company/overview/) - [History](http://www.braunambulances.com/company/history/) - [Testimonials](http://www.braunambulances.com/company/testimonials/) - [Submit Feedback](http://www.braunambulances.com/company/testimonials/submit-feedback/) - [Facility](http://www.braunambulances.com/company/facility/) - Employment - [Job Opportunities](http://www.braunambulances.com/job-opportunities/) - [Apply Online](http://www.braunambulances.com/apply-online/) - Innovations - [Eberhard Latches](http://www.braunambulances.com/company/innovations/eberhard-latches/) - [EZ Glide™ Door](http://www.braunambulances.com/company/innovations/ez-glide-door/) - [MasterTech IV™](http://www.braunambulances.com/company/innovations/mastertech-iv/) - [SolidBody™ Construction](http://www.braunambulances.com/company/innovations/solidbody-construction/) - [VitalMax™ Lighting System](http://www.braunambulances.com/company/innovations/vitalmax-lighting-system/) - [E-Z 02 Lift](http://www.braunambulances.com/company/innovations/e-z-02-lift/) - [Shop Merchandise](http://www.braunambulances.com/company/shop-merchandise/) - [Models](http://www.braunambulances.com/models/) - [Express Plus](http://www.braunambulances.com/models/express-plus/) - [Express](http://www.braunambulances.com/models/express/) - [Signature Series](http://www.braunambulances.com/models/signature-series/) - [Responder](http://www.braunambulances.com/models/responder/) - [Chief XL](http://www.braunambulances.com/models/chief-xl/) - [Super Chief](http://www.braunambulances.com/models/superchief/) - [Patriot](http://www.braunambulances.com/models/patriot/) - [Remounting](http://www.braunambulances.com/remounting/) - Parts/Service - [Graphics](http://www.braunambulances.com/parts-service/graphics/) - [Service Department](http://www.braunambulances.com/parts-service/service-department/) - [Annual Service Training – Ohio](http://www.braunambulances.com/parts-service/service-department/annual-service-training/) - [Vendor Contacts](http://www.braunambulances.com/parts-service/service-department/vendor-contacts/) - [Parts Catalog](http://www.braunambulances.com/parts-service/parts-catalog/) - [Warranty Information](http://www.braunambulances.com/parts-service/warranty-information/) - Showroom - [Deliveries](http://www.braunambulances.com/deliveries-main/) - [Demos Available](http://www.braunambulances.com/showroom/demos-available/) - [Featured Customer Requests](http://www.braunambulances.com/showroom/featured-customer-requests/) - Dealers - [Locate A Dealer](http://www.braunambulances.com/dealers/locate-a-dealer/) - [Join Our Dealer Network](http://www.braunambulances.com/dealers/join-our-dealer-network/) - [Dealer Portal](http://www.braunambulances.com/dealers/dealer-portal/) - [Blog](http://www.braunambulances.com/blog/) - [Contact Us](http://www.braunambulances.com/contact/) [![Braun-Ambulances](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/Braun-Ambulances-Logo-R.png "Braun-Ambulances")](http://www.braunambulances.com/) ![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_phone_icon.png) [Phone: 877-344-9990](tel:877-344-9990) [![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_fb_icon.png)](http://www.facebook.com/BraunAmbulances) [![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_twitter_icon.png)](https://twitter.com/braunambulances) [![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_linkedin_icon.png)](https://www.linkedin.com/company/braun-ambulances) [![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_youtube_icon.png)](https://www.youtube.com/user/BraunAmbulances) [![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_google_icon.png)](https://plus.google.com/108307894518616931899/about) ![](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/header_location_icon.png) [1170 Production Drive Van Wert, OH 45891](https://goo.gl/maps/ZTGvm) - [Home](http://www.braunambulances.com/) - / - Braun Ambulances Blog # Braun Ambulances Blog - [Home](http://www.braunambulances.com/) # Tips from the Braun Ambulance Service Department November 22, 2014 - [Tweet](https://twitter.com/share) ![braun-service-dept](https://blog.braunambulances.com/hs-fs/hubfs/Imported_Blog_Media/braun-service-dept.jpg?width=500&height=178&name=braun-service-dept.jpg) **Braun's New Service Facility** The Braun Industries Service Department is staffed with an in-house team of knowledgeable service technicians ready and waiting to serve you. They specialize in welding, electrical troubleshooting, and repair, fabrication and finish work to ensure your emergency vehicle is running like new in no time. Purchasing a Braun means you’re getting an ambulance that’s ***“Built for Life,”*** but even the best unit will require maintenance and service work on occasion due to the high demands of the EMS industry placed on the unit. When placing a service call with us, compiling the vital information needed to process your request in advance can help expedite the process. Prior to placing your call, please have the following information ready to provide us: - Dealer Name - Braun Unit Number - VIN Number - Delivery Date - Mileage - Problem - Date problem started - When the problem started, what were the circumstances? - Is the problem intermittent? - Are there any other symptoms related to this? - Has this problem happened before? - What was the voltage at the time of the problem? Once you have this information ready to go, you can contact our Service Department at **877-647-9005. Our call center hours vary from our production plant schedule; you can reach us from 6:00 am to 4:30 pm EST any weekday. You can also contact us 24/7 through our** [**online request form**](http://www.braunambulances.com/PartsService/ServiceDepartment/ServiceInquiry.aspx)**.** To help you maintain your emergency vehicle, here are few additional tips from our Service Department. These are simple, routine checks you can complete on your vehicle to help keep things running in top-shape. - Lube all door latches on a regular basis - Check the timing of your entry door and compartment door and make adjustments - Check and clean your battery connections and under chassis grounds on a regular basis For more information on our Service Department, [click here](http://www.braunambulances.com/PartsService/ServiceDepartment.aspx). Posted by [Braun Ambulances](https://blog.braunambulances.com/author/braunwp) Tagged for: [Ambulance Service/Maintenance](https://blog.braunambulances.com/topic/ambulance-servicemaintenance), [service call](https://blog.braunambulances.com/topic/service-call), [Service & Maintenance](https://blog.braunambulances.com/topic/service-maintenance), [service tips](https://blog.braunambulances.com/topic/service-tips) [![Subscribe](https://blog.braunambulances.com/hubfs/Braun_Ambulances_Oct_2016/Images/subscribe1.png)](https://www.addtoany.com/subscribe?linkname=Braun%20Ambulances&linkurl=http%3A%2F%2Fwww.braunambulances.com%2Ffeed%2F) ### RECENT POSTS [![Braun Ambulances will showcase an Express Type III ambulance at Pinnacle 2019](https://blog.braunambulances.com/hubfs/pinnacle%20blog%20banner.png)](https://blog.braunambulances.com/braun-ambulances-will-showcase-an-express-type-iii-ambulance-at-pinnacle-2019) [Braun Ambulances will showcase an Express Type III ambulance at Pinnacle 2019](https://blog.braunambulances.com/braun-ambulances-will-showcase-an-express-type-iii-ambulance-at-pinnacle-2019) July 01, 2019 [![Braun Ambulances Plans to Celebrate National EMS Week](https://blog.braunambulances.com/hubfs/ems%20week%20blog%20banner.png)](https://blog.braunambulances.com/braun-ambulances-plans-to-celebrate-national-ems-week) [Braun Ambulances Plans to Celebrate National EMS Week](https://blog.braunambulances.com/braun-ambulances-plans-to-celebrate-national-ems-week) May 14, 2019 [![Braun Ambulances is now an International Diamond Partner](https://blog.braunambulances.com/hubfs/international%20diamond%20partner%20blog.png)](https://blog.braunambulances.com/braun-ambulances-is-now-an-international-diamond-partner) [Braun Ambulances is now an International Diamond Partner](https://blog.braunambulances.com/braun-ambulances-is-now-an-international-diamond-partner) April 29, 2019 [![Braun Ambulances and Ten-8 Fire Equipment, Inc. 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